Clip-On Interior & Exterior
This option provides a single maintenance visit to an approved repairer, to the value of R4 500 at the time of vehicle trade-in. The purpose of the visit is for repairs to the below-mentioned list of covered components. This option has a 30-day waiting period before activation and only the vehicle listed on the voucher will receive these benefits.
Story Time
Jo is saved thanks to CCV Clip-On interior and exterior! His buddy Jill had told him about CCV’s Clip-On interior and exterior plan. When he wanted to trade his car in, he noticed some bumps and bruises that had to be repaired.
Jo phoned the CCV call center and within no time two highly skilled technicians in a fully equipped mobile unit arrived at his house. They repaired all the bumps and bruises on the exterior and interior and even removed stains on the seats. Needless to say, Jo got a great price for his car as the salesman was very impressed with the mint condition of his vehicle. All thanks to Jill and the CCV team.
BENEFITS IN DETAIL
CLIP-ON INTERIOR
This option provides a single maintenance visit to an approved repairer. The purpose of the visit is for repairs to the below mentioned list of covered components. This option has a 30-day waiting period before activation and only the vehicle listed on the voucher will receive these benefits.
A stone chip is a small chip in the clear coat & top coat of a vehicle.
These are usually caused by small stones while driving. Stone chips are
usually very small & people tend to overlook this kind of damage.
However, having stone chips repaired with the correctly matched paint
can make a dramatic difference to the overall appearance & value of
your vehicle. In addition, repairing stone chips can also help minimise
rust.
Benefits:
Minor stone chips that can be concealed by means of brush touch
will be repaired.
These chips will be brushed by hand to match your vehicle’s existing
colour.
Exclusions:
Stone chips exceeding 5mm in diameter.
No spray painting will be done on the vehicle.
Repair of a damaged sun visor.
The boot will be repaired if damaged, faded or torn.
Repair of scrapes and gashes to the plastic of the panel.
Repair of the lining (excluding convertibles and sunroofs).
The boot will be repaired if damaged, faded or torn.
Decolorisation of the gear knob will be repaired.
Repair of scratches, scrapes, and gashes on the console.
Restoration of the steering wheel.
Decolorisation and
damage will be repaired.
Repair carpet and seat burn holes.
Repair of the parcel shelf.
Repair of scratches on the inside door handle.
Repair the wear and tear of your vehicle’s headrest.
These benefits do not include replacement parts. If removal of a windscreen is needed to repair damage, it will be at the owners own risk and cost.
CLIP-ON EXTERIOR
This option provides a “Bumper to Bumper” maintenance visit for the mobile benefi ts or auto body repair benefi ts listed below as required at time of trade in. These benefi ts are designed to increase the trade in value of your vehicle.
Tar on your vehicle results in your vehicle permanently looking dirty,
irrespective of how many times you wash it. In general, tar is quite difficult
and almost impossible to remove at home. CCV’s technicians are fully
trained to remove tar from your vehicle using specialised equipment that won’t damage your paintwork.
A full buff and polish will be done on your vehicle.
A stone chip is a small chip in the clear coat & top coat of a vehicle.
These are usually caused by small stones while driving. Stone chips are
usually very small & people tend to overlook this kind of damage.
However, having stone chips repaired with the correctly matched paint
can make a dramatic difference to the overall appearance & value of
your vehicle. In addition, repairing stone chips can also help minimise
rust.
Benefits:
Minor stone chips that can be concealed by means of brush touch
will be repaired.
These chips will be brushed by hand to match your vehicle’s existing
colour.
Exclusions:
Stone chips exceeding 5mm in diameter.
No spray painting will be done on the vehicle.
A scratch can be defined as a single scratch to the clear coat and top
coat of a vehicle, not exceeding 75mm. All cars accumulate these
accidental scratches from time to time.
Benefits:
Minor scratches that can be concealed by means of brush touch will
be repaired.
Small surface scratches that fall within the specifications can be
removed by polishing that specific area (not the entire vehicle).
Exclusions:
No scuffs or series of scratches will be repaired.
No buff and polish will be undertaken.
PDR removes dents (e.g. those made by trolleys or other motor vehicle
doors) from vehicles without affecting the original factory finish (provided
the car is made of conventional metal). Our skilled technicians use
specially designed tools to reform body metal back to its original
condition.
Benefits:
Only dents that require this particular method of removal are covered
by your voucher. Dents within the diameter of 30mm are considered repairable.
Exclusions:
Dents where the paintwork is damaged or the metal is stretched are
considered irreparable using this technique & accordingly,
conventional panel beating is advised.
No spray painting or panel beating will be done on vehicles.
Hail damage is not covered by your voucher.
Windscreen chips are not only unsightly, but they can also impair vision.
These chips often create tiny holes where water can enter the glass
substrate & if this water freezes on a cold day, the water will expand and
will either make the chip worse, or crack the entire windscreen, damaging
it beyond repair. Temperature fluctuations can also result in windscreen
chips which can lead to the replacement of a windscreen if not tended to.
Note: It is advisable to cover all windscreen chips with a piece of clear-
tape to prevent dirt & moisture entering the crevice.
Benefits:
A crack where the ‘run’ on the windscreen is less than 100 mm in
length is considered repairable. A chip with a diameter of less than 16 mm (or a 10c coin) is considered repairable.
Exclusions:
Any cracks or chips that exceed the specifications indicated above.
One Auto Body Repair visit to the value of R4,500 (incl. VAT)
when trading in your vehicle. Scratches, dents and scuff marks not
exceeding 150mm in length / diameter are considered repairable.
EXCLUSIONS
Replacement parts, two panel repair and blending.
Log A Claim
Please complete this form to submit your claim request. Upon submission, you will be contacted by one of our call center operators to process your claim.
Making Use of Your Benefits
Here Are Some Frequently Asked Questions
- Contact the CCV call centre on the toll-free number 0800 100 228 and provide us with your voucher number. This number is required so that we can validate your voucher and log your application.
- Once you have logged a call with the call centre, a message with your application reference number and relevant details, will be sent to your cell phone.
- Message or email photos of each of the damaged components to the contact details provided, using the application reference number as the subject. This will ensure your application can be assessed and processed efficiently.
- Once your application has been assessed, you will be sent a message to notify you of whether your application was approved or declined.
- On approval of your application, CCV will refer you to RMI or SAMBRA approved Auto Body Repairers to obtain two quotations.
- Message or email the two quotations to the contact details provided, using the application reference number as the subject line. This will ensure your application can be assessed and processed efficiently.
- Once the quotations have been processed, you will be notified accordingly.
- On approval, CCV will arrange for repairs to commence.
- Contact the CCV call centre on the toll-free number 0800 100 228 and provide us with your voucher number. This number is required so that we can validate your voucher and log/register your application.
- Once you have logged a call with the call centre, a message with your application reference number and relevant details, will be sent to your cell phone.
- Message or email photos of each of the damaged components to the contact details provided, using the application reference number as the subject. This will ensure your application can be assessed and processed efficiently.
- Once your application has been assessed, you will be sent a message to notify you of whether your application was approved or declined.
- ALL MOBILE BENEFITS On approval of your application, CCV will contact you to set up an appointment for your vehicle to be repaired at the premises of your choice.
- AUTO BODY REPAIR BENEFITS On approval of your application, CCV will refer you to RMI or SAMBRA approved Auto Body Repairers to obtain two quotations.
- Message or email the two quotations to the contact details provided, using the application reference number as the subject line. This will ensure your application can be assessed and processed efficiently.
- Once the quotations have been processed, you will be notified accordingly.
- On approval, CCV will arrange for repairs to commence.